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Will was the sales person, estimator and was very thorough in measuring and understanding of what I wanted to replace 34 year old windows. Waited a bit for the installation, but that was understandable given the weather and the availability of install team. Installation was done very quickly - 3 days, but very thoroughly. Installer even came to measure the windows before starting the job to make sure. Cleanup every day and they even took down and put blinds back up. Very efficient and polite crew. The windows and screens are very good quality, not only can I see out the windows again but very smooth opening and closing, sills all cleaned up and new. Highly recommend this company and the installer, very good work and professional installers. Would not hesitate to use again - thank you!
It was a pleasure to work with you to get this project planned and done. They arrived just after 9 am and were here until almost 7 pm. We were particularly pleased as the day wound down that they continued to be meticulous in their final fit and finishing work, as well as the site cleanup. We are pleased with the finished product. Our living room area and bedroom are noticeably quieter from road noise. I am looking forward to see how effective the new installations are at improving the room comfort levels when we get to the winter season. Once again, thank you to you and TJ and his helper for a job well done! We will certainly recommend West Coast Windows to any of our friends looking to replace windows or patio doors!
The window installation went really well this week and the windows are beautiful. The guys did an awesome job.
Yesterday was our installation date. What a great day it was.
It all started promptly at 8:00 am. The team arrived and jumped out of their vehicles, all masked and ready for a productive day. I said hello and made some new friends. By the time I returned from Aldergrove the team was well into the removal and the fitting of the new windows. It was very clear that the team who made the windows were very talented because the windows slipped in without a hitch. They fit like a glove, so great work to all of that group.
As the day progressed it was very obvious that every member was selected for their amazing talents which they each brought to the table. Every member of the group was kind, friendly, sensitive to issues regarding a person's home, humble and attentive. Even when we suggested that the shutters perhaps should not be put back up. The answer was "No Problem, we will just patch the nail holes". Also, the final clean up was WOW. Our home has never been that clean. Your team sets a very high standard.
As far as COVID goes, it was a non issue. I made sure their was a separate sanitized washroom for the team, which helps to protect them. Masks never came off. Shoes always came off. Trevor and myself felt very safe in this environment and I hope the team did as well.
In terms of the workmanship, I noticed that the interior side of each window was sealed seamlessly. For the first night in many years, I did not hear the train, police cars and all night working trucks in the neighbourhood. I feel so much better.
Please extend our heartfelt thanks to everyone. We look forward to hanging our new door. Oh yes, it will be a fire engine red door. YAH.
Your company is top notch !! The fellows today were awesome. Attentive to every detail . So meticulous with the install and cleanup !!!! Our Windows are fantastic and I’m so impressed !!
Nick Barnes is a wonderful representate for West Coast Windows. He explained everything to me so I knew exactly what I was getting. The team that came to install my windows were amazing. They did a wonderful job and worked together so well. They were very polite and respectful. Thank you Nick for your wonderful service and please pass on my appreciation to the team installers. I will highly recommend West Coast Windows to anyone looking for a window complany.
Nic Barnes was our saleman. From the start, he was professional, understanding, and listened to our needs and concerns. He clearly spoke of the products offered, letting us make the final decision for our complex. Once the order was given, Westcoast upgraded us to their best window at no additional cost due to the size of our order.
Tracy coordinated the install with the crew. For each building, dates and times were scheduled and advance notice given to every home. Site cleanup was done everyday.
The install went better than we could have hoped. Minimal problems, but even those were dealt with professionally and in a timely manner. Our old, cold, inefficient, drafty windows are gone. Solid, efficient windows with screens, insulation, and all that you need, made in Delta, BC. Can't ask for anything more.
If you need windows, these are the people to trust. Give them a call.
Updating all of our windows and patio doors in our 40+ year old home was overdue and we liked West Coast Windows right from the start. Dealing with Nick who our neighbors had recommended was so easy. He was friendly, professional and he patiently listened and answered our many questions during our two showroom visits. The installation team lead by Eugene was top notch and they did an excellent job. We are very pleased with our new windows and patio doors and would recommend West Coast Windows every time!
Jay and his partner have just finished the installation. You are lucky to have 2 such talented and skillful employees. It was a pleasure having them here. Their attention to detail was exceptional.
The team has completed the install and what a great job. All of the West Coast Window staff have done a fantastic job. Can't say enough about the first class customer service I received. We will use you in the future should we require another window install. One of our neighbor's has requested info on contacting you for their home.
