For windows installed prior to 01/01/2014, please refer to the warranty supplied at the time of purchase.
As of January 01, 2014 all installations performed by West Coast Windows are covered under the revised installation warranty. This Warranty is extended to the Original Purchaser at the address of the Home stated on the warranty application. The Warranty begins on the date of installation of West Coast Manufactured Products (“Start Date”) and remains effective as long as the Original Purchaser owns and occupies the home at the address stated on the warranty application. In the case that the Original Purchaser sells the home, this Warranty can be transferred to a subsequent owner (“Non-original Purchaser”) of the Home. The Warranty will follow the coverage, terms, conditions and exclusions stated above for a period of 25 years from the Start Date. British Columbia government-issued picture identification stating the same current residence address as the address stated on the warranty is required with proof of ownership. A nominal Warranty transfer administration fee may apply.
Covered under the warranty are leaks, labour, improper installation. Exclusions from coverage are any condition caused by lack of routine maintenance by the homeowner, leaks caused by products not installed by West Coast Windows, or pre-existing conditions.